Service · 04 MESSAGE
Every WhatsApp enquiry answered in seconds
Your customers are already on WhatsApp. We set up WhatsApp Business automation — instant replies, AI-powered conversations, order updates, and broadcast campaigns — plus scheduled posting for your social channels, so no message and no day goes unanswered.
What we set up
Built on the official WhatsApp Business Platform — no grey-market tools that get numbers banned.
- WhatsApp Business API setup — official onboarding, business verification, and number configuration
- AI chat on WhatsApp — assistants that answer product and service questions in your tone — in English and Urdu
- Order & booking updates — automatic confirmations, delivery updates, and reminders
- Broadcast campaigns — offers and updates to opted-in customer lists, compliantly
- Catalog & payments — WhatsApp catalogs wired to your store
- Social scheduling — planned posting across Instagram, Facebook, and TikTok
Frequently asked questions
Is this the official WhatsApp Business API?
Yes. We build on the official WhatsApp Business Platform via approved providers — the compliant route that keeps your number safe, with green-tick verification support where eligible.
Can it reply in Urdu as well as English?
Yes — assistants detect the customer's language and reply in kind. Urdu, English, or Roman Urdu.
What happens when the bot can't answer?
The conversation is handed to your team with full context, and the customer is told a human is taking over. You define the handover rules.
Can I send promotions on WhatsApp?
Yes, to customers who've opted in, using approved message templates. We set up the templates and the opt-in flow so your campaigns stay compliant.